Our experience started with our remodeling consultant, Crystal who was very knowledgeable and helped thoroughly explain the remodeling process. She was well prepared with documentation, pictures of completed work, and references to back up Crossroads Contracting commitment to customer satisfaction. She was able to promptly answer any questions we had and made herself available any time, which was especially challenging during this pandemic. It was very clear that Crystal enjoys what she does and who she represents, which validated that we made the right choice in contractors …