We used Crossroads to finish our basement. This included a living area, gym, bathroom, office, and bar area. We worked with Crystal, Keri, and Jasmine at the onset of the project who were all amazing at helping us design and pick out exactly what we wanted. While the project was ongoing, Crossroads members on-site such as Wayne were super helpful to inform us of changes and updates in real time.

Like most projects, things don’t always go exactly to plan and there can be some small hiccups along the way. The Crossroads team was quick to tackle these issues, get our input, and find a reasonable solution, which was greatly appreciated on our end. In the end, we were left with a beautiful basement and could not be happier with the final product!

We would highly recommend Crossroads to anyone looking for someone reliable, high quality, and with integrity to complete their next home project.

I recently hired Crossroads Contracting to do my kitchen renovation and small addition. I could not be more pleased with the team and the overall results of the project.

Crystal, the designer walked me through all the preliminary steps and worked with me in finding the design that would best meet my needs. Crystal also gave me a head’s up on things that normally do come up with construction projects, i.e. delays in shipping cabinets, or flooring, etc.

With that in mind, my project started in the middle of May and was essentially finished by September. A couple of last minute finishes were completed after that.

The lead carpenter, TJ, on the job was great. He showed up every day and let me know what was happening along with the project manager assigned to me.

I would highly recommend Crossroads Contracting. Having a team with a designer, project manager and quality contractors allowed me to feel comfortable that the project was on track.

When I had any questions there was always someone I could call or reach out to for answers. I am very happy with my new kitchen and all the extra storage I now have.

Thanks for taking such great care of me and my project!

Last Fall, Crossroads finished our basement, over 1800 sq feet, which was the culmination of a year’s worth of preparation, design and construction. Overall, they did an amazing job through every phase of this project, and we are very pleased and excited about our new finished basement space! Their attention to detail and willingness to share their ideas with us during the design and construction phases really made an enormous impact. The on site carpenters, Wayne and Kim routinely walked us through not only the work that they were doing, but also what other plumbing, electrical or HVAC work was also planned on any given day.. In addition, we really liked their mobile app as it allowed frequent and easy communications when we had any questions. The app also gave us terrific transparency into the working schedule, so that we knew who would be at our house and what they would be doing at any time. We highly recommend Crossroads for their quality craftsmanship, attention to detail and ease of communications throughout a project.

Crossroads Contracting checked all the boxes for us from the moment we met them at a trade show several years ago. In 2019, they completed a total remodel of the first floor of our 3 level townhome in North Andover. From Josh, to Sean, to Kerry, to Craig, to Jeff we found consistency, professionalism, great ideas, capacity and willingness to work to our budget. It’s a one-stop service (planning, shopping, tearing down, electrical, plumbing, drywall, painting etc) and saved us on coordinating each of the different personnel, maximizing the efficiency of each different trade needed to complete the job. Our kitchen, half bath, dining area and living area were practically rebuilt from floor to ceiling, with ‘behind the scenes’ prep work done so we could remodel the remaining two floors as time and budget permitted. They even went the extra mile at no additional charge when the main water line for the home had to be moved, involving a jack hammer and extra time and bother. The company was so perfect for us, that we’ve come back this year to start the next phase of finishing the remodel.

Thank you to the entire team, including those I haven’t mentioned, for their involvement in the process. Automagical completion springs to mind!

Crossroads came at the recommendation of a structural engineer to make repairs needed of our 150 year old house. We ended up contracting with them for that work and a remodel of the kitchen and bathroom. They pulled the foundational repairs off extremely well, and they turned the kitchen and bathroom into a much brighter and modern space. Communication throughout the entire project was prompt, friendly and professional. If you are in need of a small or large project in your home, Crossroads is worth your time to engage with!

We recently used Crossroads for a unique remodel project on an old farmhouse in southern New Hampshire. From the first time we spoke to Crossroads about the project to the final walkthrough, the entire team was very professional and personable. Crossroads was also very much up for a crazy challenge and seemed generally excited by the opportunity to take on this project. Both their planning and contracting team was very well staffed end-to-end and everyone we worked with (especially our Project Manager Roto 🙂 ) made us feel like we were part of the Crossroads family. Larry and Pete are exceptional craftsmen (along with the rest of the Crossroads team on our project of course!) and we are very happy with the outcome of our project. A big thanks to Josh & Shawn for a great scoping process, to Roto for helping get this project over the finish line and the laughs along the way, and to the Pete and Larry dream team for all the hard work that went into our home. Thank you Crossroads!

We immediately felt great about Crossroads. Sales pitch was great, initial renderings made everything easy to envision. The work that followed was not only professional, but personal as well. The crew treated us great and were so friendly and accommodating to our young children. Any and all issues were addressed and we never felt ignored on anything. Highly recommend Crossroads Contracting.

Crossroads renovated our kitchen which included removing a load bearing wall and installing a support beam. They also installed new vinyl siding on our home’s exterior and replaced all of the windows and exterior doors. Throughout the process we were always kept informed about the project status and what to expect. Before the work started, Josh was great with planning out the renovation and designing our new kitchen. Keri was wonderful with helping us pick out our finishes. Craig and TJ were great, reliable and professional workers. Craig’s carpentry skills and attention to detail were excellent. Roto was a great project manager, always keeping us in the loop and working with us on any issues that arose. Any issues that we did encounter were quickly resolved. We are very happy with the end product. It feels great see the renderings turn into reality! We would definitely recommend Crossroads.

Crossroads was great to work with at every level on our basement renovation, from Project Management to the team that carried out the work. Project Management was particularly important in coordinating the project when we ran into an unforeseen structural issue in our 100+ year old home, and were flexible along the way when we wanted to tweak the plan. We knew exactly when the team would be arriving each day and the days that they wouldn’t be on site, so there were never any surprises. They carried out their work in a very professional manner and left their workspace tidy at the end of the day…it’s the little things that count. I highly recommend them.

When you look for a construction company you are also inviting strangers into your home which can be a bit unsettling. This group of workers were always professional in their manner. But I was pleasantly surprised at how unobtrusive they were. Hardly knew they were here. Everyday they swept and cleaned up everything. Now as to the work it was excellent. The bathroom is beautiful. We will use them again and give them a high recommendation to whoever may ask. Thank you Crossroads Contracting!

We had two separate contractors ghost us but Crossroads came in and very professionally got the requirements, put together a timeline, and even executed mostly ontime (even though the windows were backordered and then delayed)

We recently used Crossroads for a kitchen remodel that included removing a load bearing wall, putting in a beam and two brand new windows where there weren’t windows before. What makes them stand out from other construction companies is their project organization from the start. We had a dedicated project manager who was responsive to our needs and changes. The lead carpenter on the job was nothing short of a magician. His attention to detail was amazing. Overall, I can say, I will never use anyone else for a home project.

Professional and great attention to detail.They showed concern for our budget and timeline.Thank you!

We had a wonderful experience with Crossroads. They really listened to us and worked with us to figure out how to make our dreams a reality. We built an addition and did a major kitchen remodel, along with updating utilities. I loved working with a company that does design and build because it was all streamlined and easy. Everyone was very knowledgeable and helpful in answering our questions. We even got professional help in making our selections (cabinets, counters, tiles, etc.), making our house so much better than it otherwise would have been. We are grateful every day living in our updated home. Love it!

We hired Crossroads Contracting for a complete kitchen remodel. The process from design to construction went very smoothly (as much as expected on a 1920s home and during unprecedented wait times on materials). What I particularly liked was how knowledgeable each person on the team was and if they didn’t have an answer they would have one quickly. Crystal worked on several iterations of the kitchen layout to meet our needs. Keri provided insight and recommendations on all things design. Roto, Larry and Pete were respectful of our home, on time and came up with solutions for our, not so square, home. We love our kitchen and it’s exactly what we wanted. I would highly recommend Crossroads Contracting and look forward to working with them again on future home projects.

Crossroads built us a new detached garage at our home in Derry. It was a fantastic experience all around.

Their communication was amazing (something that is particularly hard to find in contractors, let’s be honest). They were always here when they said they would be, they checked in with us once a week even when we were in a waiting period.

The actual work was also really great. They did everything from the design to the site work all the way to the painting. The subcontractors were all professional and friendly, and the Crossroads guys did a perfect job of coordinating everything to keep things going smoothly and quickly. Their design team came up with a design that matched everything we asked for and then some, and then they made it a reality.

We only had one small issue with the floor, and the Crossroads guys didn’t hesitate to completely re-do it (on their dime). Issues happen in every job, and having them address it without any pushback … we knew we’d be happy with the final result at that point.

We will absolutely be using Crossroads for future jobs.

We shopped around for a company to help us with a large kitchen remodel. Once we met with Josh and heard about how Crossroads operates we were thrilled. An initial concern we had was that they are a distance from us and that they wouldn’t be prompt to come fix little things once the bulk of the job was done. This was not an issue as they were always responsive and got every little thing done. They pride themselves on making sure the customer is happy as you can see from the reviews. We had a wonderful experienced working with everyone. We were also so impressed with the quality of the work and how well they cleaned up at the end of the day. We would use them again in a heart beat and highly recommend them without reservations.

We hired Crossroads to do a fairly extensive bedroom and bathroom remodel. We were blown away by the amount of planning done prior and really felt this helped with the project going smoothly. The craftsmanship was excellent and we are very happy with the final outcome. We will be using them again in the future.

We have had extensive experience dealing with construction both new and building on additions (some good, some not so good, and some… sadly bad) over the past years and were very hesitant to dive in again! But, we did want to add dormers on the front and back of our room over the garage in our 2016 home. We met Josh Bishop at a home show and were impressed with his professionalism and authenticity. After extensive research we decided to move ahead, carefully. We were not disappointed in all areas of concern! There was never a time when we sent off a question where we did not hear back within 24 hours. Amazing to us who with other contractors were sadly often left waiting for several days if not weeks! The design process is another testament to their desire to help us fulfill our dream. They stuck with us and revised the plans until that happened! They came on budget and helped us to think through what we needed/wanted. Unfortunately the time was delayed due to covid limited supplies but they kept us updated as needed. Follow-up care was unusual and great. All of the employees, carpenters, creative team showed up on time and were a pleasure to have in our home. Love our new room which before was one long hallway with slanted roofs. It is now a fully functioning office exercise room with badly needed storage closets on the back wall. Highly recommended… everyone from Josh, to Shawn, to Darren and Sam and all of the carpenter team, went above and beyond and we could not be more pleased! None of the negative potentials (as I mentioned we had worked on several large projects) that we feared happened and all of what we wanted was accomplished. Thank You!!

We were looking for contractors to help us build our addition (garage with great room above). I did a lot of research and talked to a few contractors in the area. We decided to go with Crossroads in the end. Their pricing wasn’t cheap, but it was fair. I was impressed by the process they used to manage the project. They took extra steps to explain the process and gave a presentation of the different stages before they even started work. The online tracking of the project through BuilderTREND was great. We were kept up-to-date on the project every step of the way. The sales team and construction crew were very professional and courteous. We decided to do some of the work ourselves to save money, and they were more than happy to answer questions when I didn’t know how to do some of the work or code requirements.

From some of the stories I’ve heard from friends of other contractors they’ve used, I’m extremely glad we picked Crossroads. Can’t say enough good things about them and would definitely hire them again for future projects.

Our experience started with our remodeling consultant, Crystal who was very knowledgeable and helped thoroughly explain the remodeling process. She was well prepared with documentation, pictures of completed work, and references to back up Crossroads Contracting commitment to customer satisfaction. She was able to promptly answer any questions we had and made herself available any time, which was especially challenging during this pandemic. It was very clear that Crystal enjoys what she does and who she represents, which validated that we made the right choice in contractors …

I decided to use Crossroads because they offered to manage the entire renovation of my bathroom. From planning and design, purchasing and the construction itself. The renovation went smoothly and there was very good communication. I would recommend them to my friends and family.

There are people out in the trades who do quality work. Then there are others, like Crossroads, that come in, consult, complete the work, do quality work, back it up, and follow through to make sure all is well.

Dealing with Crossroads we had the sense that our best interests were always at the forefront of planning and execution of our project.

We would not hesitate to work with them again. They were excellent to work with. Thank you.

Crossroads Contracting built a detached garage for us, and also did a new roof and new siding for our house. They were super professional throughout. The garage is beautiful and others have said the construction quality is superb. Never having embarked on a project this large we were apprehensive about any changes but their method is to deliver what they promised and to the extent we deviated (i.e., we added an additional garage door), the process was transparent and fair. Their workers are quality folks who know what they’re doing. We are very happy with our experience!

We first contacted Crossroads Contracting last fall. After a 6 month process of getting bids, vetting companies and talking to countless professionals, we received estimates from 7 contractors/builders and clearly from the beginning, Crossroads stood out from the rest. Although our communication has been primarily with Crystal, everyone we have met has been professional, friendly, open and honest, and made us always feel comfortable asking any questions. Crossroads spent the most time getting to know myself, my family, our wants and needs to prepare an amazing plan for remodel and addition to our forever home. Crystal at Crossroads always seemed more interested in helping us learn and understand everything about our aspiring project than trying to sell her company as the best, though she always speaks very highly of her teammates. Crossroads wasn’t the cheapest quote, but they spent at much more time walking us through every step of the process. When checking their references one thing that stood out was that everyone was thrilled with their outcome, Crossroad and subcontractor crews, timelines, staying on budget and how no matter what issues came up, Crossroads addressed and fixed them immediately to their complete satisfaction with grace and professionalism. I could not imagine embarking on this giant project (6 mo, 300K+) with anyone else. Thank you Crossroads, Crystal and the whole team, we cannot wait to break ground!

We have worked with Crossroads on a couple of large projects. They built a two car garage and mud room about 3.5 years ago and we had them back to build a master bathroom in 2019. We are very pleased with Crossroads’ project management, craftsmanship, and dedication to delivering quality results and would highly recommend them to anyone.

Crossroads Contracting did amazing work in my old house. They transformed my old kitchen into a beautiful modern kitchen, they also redid my bathroom and added a half bathroom downstairs and gave me a beautiful sunny living room. The whole team was fantastic to work with. I highly recommend them to do work in your home. Bill Buckley

I found Crossroads Contracting at a Homeshow. Crystal was there and spoke with me about what I would need to have and do to remodel my kitchen, breakfast nook and dining room. Once I agreed to construction, everything went flawlessly. Even my last minute changes were handled professionally. Everyone I dealt with were talented and friendly. Now I have the kitchen of my dreams and talking about another remodel in another part of my house.

Crossroads Construction is a top notch construction business. They designed a beautiful in law space for my recently widowed Mom. They worked on design changes due to restrictions by our town Conservation Commission, and made a fully functional space that she loves to come home to. Thank you for the great work!

Loved my experience with Crossroads! I had a great team to work with on every aspect of my build and remodel. When problems came up, they always made it right. Communication was excellent and I always felt like a priority. I will definitely use them again on future projects.

We just finished our second project with Crossroads. The second time was as smooth as the first! Will definitely consider them again if we ever want to do anything else.

Crossroads Contracting did a terrific job removing my old screen porch, building a beautiful new one, and installing a water drainage system for the exterior of my home. The quality of materials and the workmanship were both excellent. There were a couple of issues that arose after the work was done (not related to the actual construction), but these were all settled promptly and courteously. In my opinion, how the customer gets treated AFTER the job is finished is very important, and they place high value on customer satisfaction. Great company to do business with!

We appreciated Crossroads Contracting professionalism and partnership throughout our kitchen redesign project.The project team’s communication and assistance with design started our project off on the right foot. The construction team followed that lead with more communication, quality work and on time delivery. The team ended the project with attention to detail and offered assistance with warranty and maintenance details. They go the extra mile to make sure the project was more than satisfactory to us. Crossroads performed as a well oiled team and truly engaged as partners in our project. We will definitely use Crossroads again for our future remodeling needs.

Crossroads is the most professional well-organized contractor I’ve ever worked with. Their commitment to a high quality customer experience was evident from the quoting process, through the design and implementation there of. I highly recommend them for all of your home improvements. We have now had multiple wonderful experiences with them.

Crossroads built a free standing garage and renovated 3 bathrooms (at the same time!) for us. They were great to work with, and when the inevitable bumps in the road occurred, they were great about communication and resolution.

From start to finish I had a wonderful experience with excellent results. The design help and knowing that a team is working together on the projects (bath, kitchen, flooring, painting and front door replacement) make it well worth the investment, and we couldn’t be happier. Crossroads follows through and backs up their work, which is so refreshing.

We had a complete kitchen/dining area, living room, hallway, entrance way remodel. From vaulting a ceiling, new walls, painting, hardwood floors, electrical and plumbing. Absolutely amazing … the transformation in a home 50+ years old. Crystal and Josh had some wonderful design ideas that really makes our kitchen more than we ever imagined. Larry and Pete did outstanding work and were very accommodating to our requests. Very good communication from the project team. We recommend Crossroad for a job very well done!

We had a kitchen, dining room, hallway and entryway remodel. From ceiling refinish to hard wood floors and everything in between. Every aspect was covered, electrical, plumbing, cabinets, gas, windows and permits, Crossroads did it all. Everyone was great to work with from concept to finish. We highly recommend this honest and stand up contractor. We could not be happier with the finished product. Great job! Dennis and Brenda

Professional and great attention to detail. They showed concern for our budget and timeline. Thank you!

We had a great experience with Crossroads Contracting from design right through to completion. They fully remodeled a family room for us and also installed new flooring and crown molding and fully repainted all of our bedrooms. The family room remodel transformed a very dated 1980’s vintage room into a modern and comfortable oasis for our family. The entire project was accomplished on time and on budget. Everyone at Crossroads as well as the subcontractors working for them were professional, responsive to our needs and a joy to work with. We would definitely use Crossroads again for our future remodeling needs.

After a year of searching for the right people to replace our attached carport we were happy to find Crossroads Contracting.

From the first meeting with the project manager (Nick) we could see that this was going to be a positive experience.

Nick worked with us to design something that was both structurally superior and surprisingly affordable. In fact, we were so impressed with the workmanship that we hired them again a few months later to replace our porch.

If you are looking for quality work at a competitive price, then look no further.

Our thanks to Nick, Crystal, Johnny, Shaun, Barry & Jim for increasing both the comfort level and the value of our home.

We know who we will be calling for any future projects!